AMI Overview
Advanced Metering Infrastructure System

Fixed Base Reading System Installation &
Meter Change Out Program

West View Water Authority is pleased to announce a change in the way we read our water meters and more importantly, service our customers. At no charge to our customers, this upgrade will enhance service, eliminate estimated bills, and better service our customers now and in the future. Starting in 2007, we will begin installing a new (AMI) using low power RF signals over our entire service territory.

This project will be a cooperative effort between West View Water Authority and VSI Meter Services, our authorized contractor. Field personnel will wear uniforms with recognizable marking, photo identification badges, and will be driving company vehicles with the VSI Meter Services logo prominently displayed.

For your convenience; Call Center Representatives are available: Monday through Friday 7:00AM to 8:00PM and
Saturdays 7:00AM to 4:30PM

Installations may be scheduled:
Monday through Friday 8:00AM  to 4:30PM with evening appointments available until 7:00PM

Saturday installations may be scheduled 8:00AM to 4:00PM

Click to Schedule Your Meter Upgrade

 

Why Change the Meter 

Meters are mechanical devices that wear with usage. The installation of new meters will lead to more efficient monitoring of water consumption throughout the Authority’s service area which will result in water rate control and other customer service enhancements.

 

Why Tower Read

Tower based reading systems provide daily meter readings from each account and reduce the costs associated with meter reading. This will result in water rate control and other customer service enhancements.

 

Service Enhancements

Daily readings will be obtained which will provide for leak monitoring, office based final readings, water consumption and accountability monitoring, and overall usage trend management.

 

Necessary Equipment

A new water meter will be installed by Authority personnel in your basement. A FCC approved radio frequency transmitter will be installed on the outside of your structure. The transmitter will read your meter and transmit the information to strategically placed collectors and then forward the information to our main office.

 

System Tools

The system software will also detect leaks at a customer account or group of accounts. It will also detect reverse flow conditions, and includes theft of service detection.

 

System Benefits

Long-term operating cost control and information.